Terms of service
Last Updated: June 2026
Welcome to Waco Diamonds. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our website.
Company Information
Waco Diamonds
24 La Salle Ave A
Waco, TX 76706
Email: sales@wacodiamonds.com
Phone: (254) 655-5564
Contact Page: https://www.wacodiamonds.com/pages/contact
Use of Our Website
By using this website, you represent that you are at least 18 years of age or have the consent of a parent or legal guardian.
You agree not to:
-
Use the website for unlawful purposes
-
Interfere with website security or functionality
-
Submit false or misleading information
-
Attempt unauthorized access to systems or data
-
Use automated tools to access or scrape website content without permission
We reserve the right to refuse service or terminate access to users who violate these Terms.
Product Information
We strive to display our products, descriptions, specifications, pricing, and images as accurately as possible. However, variations may occur due to photography, monitor settings, lighting conditions, manufacturing processes, and natural characteristics of gemstones and precious metals.
All diamond weights, measurements, and specifications are approximate unless otherwise stated.
Natural diamonds, gemstones, and handcrafted jewelry may exhibit unique characteristics that contribute to their beauty and individuality.
Pricing and Availability
All prices displayed on our website are listed in U.S. Dollars.
Prices, promotions, product availability, and specifications may change without notice.
We reserve the right to correct pricing errors, typographical errors, or inaccuracies at any time, including after an order has been submitted.
Orders and Acceptance
Submission of an order does not guarantee acceptance.
Waco Diamonds reserves the right to:
-
Refuse or cancel any order
-
Limit quantities purchased
-
Verify billing, shipping, or payment information
-
Request additional verification before processing an order
If an order is canceled after payment has been received, a refund will be issued to the original payment method.
Payment and Financing
We accept approved payment methods displayed during checkout.
Financing options may be provided through third party financing partners. Approval decisions, terms, payment schedules, and financing agreements are determined solely by the financing provider.
Waco Diamonds is not responsible for financing decisions or financing agreements entered into with third party providers.
Shipping and Delivery
Shipping terms are governed by our Shipping Policy:
https://www.wacodiamonds.com/policies/shipping-policy
Delivery dates are estimates and are not guaranteed. Waco Diamonds is not responsible for delays caused by shipping carriers, weather events, customs processing, or circumstances beyond our control.
Risk of loss transfers upon delivery to the shipping address provided by the customer.
Returns and Refunds
Returns and refunds are governed by our Refund Policy:
https://www.wacodiamonds.com/policies/refund-policy
Customers are responsible for reviewing applicable return eligibility requirements before making a purchase.
Lifetime Warranty
Eligible products may be covered under our Lifetime Warranty program.
Warranty coverage, limitations, exclusions, and requirements are outlined here:
https://www.wacodiamonds.com/pages/lifetime-warranty
The Lifetime Warranty does not cover loss, theft, misuse, accidental damage, unauthorized modifications, or normal wear and tear unless expressly stated.
Custom Jewelry Orders
Custom jewelry, personalized items, special orders, modified products, engraved pieces, and made to order items may not be eligible for cancellation, return, exchange, or refund once production has begun.
Customers are responsible for reviewing all design specifications before approving production.
Diamond and Gemstone Information
We may provide grading information, certifications, and reports issued by independent laboratories.
Such reports represent the opinion of the issuing laboratory and are not guarantees by Waco Diamonds.
Customers should review all available grading information before purchase.
Intellectual Property
All website content including text, images, graphics, logos, product descriptions, videos, designs, and trademarks are the property of Waco Diamonds or its licensors and are protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used without prior written permission.
Privacy
Your use of our website is also governed by our Privacy Policy and data practices.
Data Sharing Opt Out:
https://www.wacodiamonds.com/pages/data-sharing-opt-out
By using our website, you consent to the collection and use of information as described in our applicable policies.
Third Party Services
Our website may contain links to third party websites, payment providers, financing providers, social media platforms, or other external services.
Waco Diamonds is not responsible for the content, policies, or practices of third party services.
Disclaimer of Warranties
To the fullest extent permitted by law, this website and all products and services are provided on an "as is" and "as available" basis.
Waco Diamonds disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non infringement except where prohibited by law.
Limitation of Liability
To the fullest extent permitted by law, Waco Diamonds shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from your use of the website, products, or services.
Our total liability for any claim shall not exceed the amount paid by the customer for the applicable product or service.
Indemnification
You agree to indemnify and hold harmless Waco Diamonds, its owners, employees, affiliates, agents, and service providers from any claims, liabilities, damages, losses, or expenses arising from your violation of these Terms or misuse of the website.
Governing Law
These Terms shall be governed by and construed under the laws of the State of Texas, without regard to conflict of law principles.
Any dispute arising from these Terms shall be resolved in the state or federal courts located in McLennan County, Texas.
Changes to These Terms
We reserve the right to update or modify these Terms at any time.
Changes become effective immediately upon posting to this website. Continued use of the website constitutes acceptance of any revised Terms.
Contact Us
If you have questions regarding these Terms of Service, please contact us:
Waco Diamonds
24 La Salle Ave A
Waco, TX 76706
Email: sales@wacodiamonds.com
Phone: (254) 655-5564
Contact Form: https://www.wacodiamonds.com/pages/contact